Charles & Dean work with a selective panel of lenders, all who offer a variety of products to assist our customers with their personal and business finance. We nurture enjoyable relationships with our account managers and work closely with them and their support teams. To ensure all parties are working with our customers best interests at heart and delivering outstanding customer service at all times, it is essential to work seamlessly. One lender that invests in this ethos by educating and training the finance sector is Aldermore Bank.
You can expect lenders to introduce innovative systems and technical platforms which aid both brokers and consumers with regards to correspondence and document management. However, some lenders set themselves apart from their competitors by investing heavily in developing and training brokerages.
As Benjamin Franklin is famously quoted, “An investment in knowledge always pays the best interest.”
Training Courses
Running exceptional courses throughout the year, Aldermore offer the opportunity for new brokers to take time away from their laptops and submerge themselves in the following programmes:
Sales and Skills
Principles of Asset Finance
Regulatory
Course Trainers
The Aldermore Academy helps integrate new brokers, contribute towards their ongoing CPD and in addition demonstrate the high standards expected to be continually reached. More seasoned brokers also attend due to the ever evolving regulations of which must be understood and adhered to. Introduced and led by industry professionals, such as Bill Liddell from MDA Training and Joanne Davis, Head of Asset and Consumer Finance at Locke Lord LLP, the courses are engaging, proactive and generate a huge amount of debate and discussion. The training material is always relevant and of the highest quality content. All attendees have thoroughly enjoyed the courses and seen them a a real added value to their learning and development.
Value to business and customers
We consider the Aldermore Academy courses as some of the best training on offer to brokerages today and are our ‘go to’ training for any new starter. The training material is always relevant and of the highest quality content. All attendees have thoroughly enjoyed the courses and see them as a real added value to their learning and development. In turn they are able to offer customers a more informed experience. See more here!
“Quality is never an accident; it is always the result of intelligent effort.” ~ John Ruskin